Installation Terms & Conditions – CCTV

1. INSTALLATION OF CCTV SYSTEM

1.1       WIRES AND WIFI(PTY) LTD. must carry out the CCTV System Installation during Normal Working Hours (Or as arranged otherwise) with all reasonable skill and care and perform the work in a workmanlike and professional manner.

1.2       Title to any part or parts of the CCTV System purchased by the Customer will pass upon delivery. Until payment is received in full, the Customer must:
(a) Pay full outstanding amount on completion of work as was specified in accepted quotation.

(b) until such time maintain such part or parts of it in good order and condition; and
(c) if payment is not made within 7 days of the due date, the Customer irrevocably authorizes WIRES AND WIFI(PTY) LTD. to enter its Premises and agrees that WIRES AND WIFI(PTY) LTD. is entitled to take possession of the part or parts without any liability to the Customer.

1.3       The Customer acknowledges and agrees that all cutting of ways, excavation, cable trenching, provision of 240V mains power connections, cable installation, alterations to existing equipment, interfacing with fire, heat or detection systems and lifting equipment required to work at heights are not included in the CCTV System Installation unless specified in the Offer.

1.4       WIRES AND WIFI(PTY) LTD. will not be responsible for any disruption of a network, software or equipment of the Customer caused by the impact of the interface, integration or addition of the CCTV System supplied by WIRES AND WIFI(PTY) LTD..

1.5       The Customer shall make the Premises available and in such form as to allow WIRES AND WIFI(PTY) LTD. to commence CCTV System Installation by the date specified in the Offer. The Customer agrees to ensure that the Premises must at all times be a safe working environment and (without limitation) will not contain asbestos or similar hazards. This Agreement is based upon WIRES AND WIFI(PTY) LTD. having free and uninterrupted access to the Premises at all times, and on the CCTV System being capable of being installed in a continuous sequence. Should restricted access force WIRES AND WIFI(PTY) LTD. to cease or suspend work and/or leave the Premises and return to Premises at a later time, the reasonable costs of doing so may be added by WIRES AND WIFI(PTY) LTD. to the Fees.

1.6       The Customer shall provide adequate facilities at the Premises at no cost to WIRES AND WIFI(PTY) LTD. Where required and not otherwise stated, these shall include parking facilities, Premises power, Premises lighting.

1.7       In the event that WIRES AND WIFI(PTY) LTD. has agreed to carry out the CCTV System Installation based on information provided by the Customer in relation to the condition of the Premises and WIRES AND WIFI(PTY) LTD. has quoted on the basis of such advice, any unanticipated problems that might arise on the Premises involving extra work or materials may result in WIRES AND WIFI(PTY) LTD. increasing the Fee specified in the Offer.

1.8       Minor building works including trenching, backfilling and restoration, provision of penetrations, making good, flashing, chasing, console and joinery work, provision of mounting brackets and foundation plinths are to be performed by others at no cost to WIRES AND WIFI(PTY) LTD..

1.10     If WIRES AND WIFI(PTY) LTD. is delayed in reaching completion of the CCTV System Installation by the date agreed between the parties as a result of a delay which is outside its reasonable control then WIRES AND WIFI(PTY) LTD. shall be entitled to a reasonable extension of time to complete the CCTV System Installation.

1.11     Should WIRES AND WIFI(PTY) LTD. be delayed in carrying out its work by delays caused by acts or omissions of the Customer, its servants or agents, any contractors or consultants engaged by the Customer or any head contractor or other party to which the Customer has contracted with, then WIRES AND WIFI(PTY) LTD. shall be entitled to claim the reasonable costs of the delay from the Customer, and the amount shall be a debt due and owing to WIRES AND WIFI(PTY) LTD..

1.12     The Customer may, before completion of the CCTV System Installation, request WIRES AND WIFI(PTY) LTD. in writing to vary the scope of the work involved in the CCTV System Installation which WIRES AND WIFI(PTY) LTD. may, at its sole discretion choose to accept. WIRES AND WIFI(PTY) LTD. will provide a quotation for the proposed variation, and shall advise in writing the revised Fee, any time extension necessary and the technical impact of any proposed variation. Variations shall be priced by WIRES AND WIFI(PTY) LTD. employing standard price lists or reasonable rates or prices, and shall include an amount for any design costs, management costs, overheads and profit.

1.13     WIRES AND WIFI(PTY) LTD. may substitute products or equipment offered as part of the CCTV System with technically equivalent or superior products provided that the Customer has been informed by WIRES AND WIFI(PTY) LTD. and accepts in writing the alternative product offered prior to its supply.

1.14     Notwithstanding clause 10, WIRES AND WIFI(PTY) LTD. may terminate the CCTV System Installation at any time by providing seven (7) days written notice to the Customer.

1. ADDITIONAL SERVICES

2.1       If the Customer asks WIRES AND WIFI(PTY) LTD. to provide Additional Services and Wires And Wifi(PTY) Ltd. agrees, the terms of this Agreement apply to the Additional Services and the Customer must pay for the Additional Services at the following rate(s):

(a) if WIRES AND WIFI(PTY) LTD. has quoted an amount before providing the Additional Services, the amount quoted; and

(b) if WIRES AND WIFI(PTY) LTD. has not given any quote, an amount calculated for the Additional Services provided at WIRES AND WIFI(PTY) LTD.’s standard rates for such Additional Services applicable at that time.

1. WARRANTY

3.1       The CCTV System supplied by WIRES AND WIFI(PTY) LTD. to the Customer under this Agreement is covered by a warranty which shall commence at the completion of the CCTV System Installation for a period of twelve (12) months.

3.2       During the Warranty Period any CCTV System equipment which proves to be faulty will be repaired or replaced by WIRES AND WIFI(PTY) LTD. at its option and at its expense.

3.3       The parties agree that when evaluating a claimed defect of the CCTV System, due allowance shall be made for fair wear and tear of any equipment supplied as part of the CCTV System. Should the Customer or any other party attempt to carry out repairs, mal-operate the CCTV System, or modify it in any way during the Warranty Period without WIRES AND WIFI(PTY) LTD.’s permission, WIRES AND WIFI(PTY) LTD. shall be relieved of its obligations under the warranty provisions.

3.4       In addition, the warranty does not cover work required to be done to repair a defect or damage which is caused by the Customer’s negligence, fault, neglect, abuse or incorrect use of the CCTV System equipment or caused by circumstances outside WIRES AND WIFI(PTY) LTD.’s control or the control of the manufacturer including as a result of vandalism, fire, water damage, power surge or other act of God.

3.5       Equipment connected to any of the Customer’s existing systems may, at WIRES AND WIFI(PTY) LTD.’s reasonable discretion, be excluded from WIRES AND WIFI(PTY) LTD.’s obligations under the warranty.

3.6       Work under the warranty provisions shall be carried out during Normal Working Hours.

1. INTELLECTUAL PROPERTY

4.1       WIRES AND WIFI(PTY) LTD. retains all rights, title and interest subsisting in any design(s), documentation, diagrams or plans and other information and materials WIRES AND WIFI(PTY) LTD. supplied to the Customer for the purposes of carrying out the Services under this Agreement.

4.2       Where the Customer supplies any design(s), documentation, diagrams or plans and other information and materials (‘Customer Materials’) under this Agreement, the Customer retains all right, title and interest in such Customer Materials but grants to WIRES AND WIFI(PTY) LTD. a perpetual, irrevocable, royalty free non-exclusive license to use, reproduce and modify the Customer Materials to enable WIRES AND WIFI(PTY) LTD. to fulfill its obligations under this Agreement. The Customer agrees to accept full responsibility for all Customer Materials provided to WIRES AND WIFI(PTY) LTD. under this Agreement and agrees to indemnify WIRES AND WIFI(PTY) LTD. for any action, claim, liability, cost or expense arising out of any threatened or actual infringement of intellectual property rights arising out of the use by WIRES AND WIFI(PTY) LTD. of the Customer Materials.

1. DISPUTE RESOLUTION

5.1       The parties agree that they must initially use all reasonable endeavors to resolve any dispute arising under this Agreement within 10 business days of a party being advised by written notice of such a dispute.

5.2       In the event that the parties are unable to resolve the dispute within that time frame they must refer the dispute to an executive officer from each party to resolve. The parties will again use all reasonable endeavors to resolve the dispute within a further 10 business days or   such other reasonable period agreed between the parties.

5.3       If the dispute is not resolved in accordance with clause 11.2, the parties may either agree to refer the matter to mediation or some other form of alternative dispute resolution or commence legal proceedings.

1. GENERAL

6.1       This Agreement constitutes the entire agreement between the parties and supersedes all prior representations, contracts, statements and understandings, whether verbal or in writing All other terms and conditions are excluded to the fullest extent permitted by law including any terms and conditions which the Customer might seek to impose.

6.2       The terms, provisions and conditions of this Agreement may only be varied by agreement in writing between the parties.

6.3       No right under this Agreement will be deemed to be waived except by notice in writing signed by each party and any failure by WIRES AND WIFI(PTY) LTD. to enforce any clause of this Agreement, will not be construed as a waiver of WIRES AND WIFI(PTY) LTD.’s rights under this Agreement.

6.4       Should any part of this Agreement for any reason be held to be invalid, unenforceable or illegal, such judgment or holding will not affect, impair or invalidate the remainder of this Agreement but shall be confined in its operation to the part of this Agreement directly involved in
the matter or proceeding and the remainder of this Agreement will remain in full force and effect.

6.5       The Agreement is entered into subject to satisfactory credit approval of the Customer by WIRES AND WIFI(PTY) LTD..

Installation Terms & Conditions – Networking Services

1. INSTALLATION OF NETWORKING SYSTEMS

1.1 Wires & Wifi (PTY) Ltd. (“W&W”) shall carry out networking system installations, including wired (Ethernet/LAN) and wireless (WiFi) networks, during normal working hours (or as otherwise arranged) with all reasonable skill, care, and professionalism.

1.2 Ownership of any networking equipment purchased by the Customer shall pass upon delivery. Until full payment is received, the Customer shall:
(a) Pay the full outstanding amount upon completion of the installation as per the accepted quotation;
(b) Maintain the equipment in good order and condition; and
(c) Authorize W&W to repossess the equipment from the premises if payment is not made within 7 days of the due date, without liability to the Customer.

1.3 The Customer acknowledges that cable routing, wall/floor/ceiling penetrations, power outlet provision, lifting, and integration with existing systems are not included unless specifically stated in the quotation.

1.4 W&W shall not be liable for any disruption to the Customer’s existing network, IT systems, or equipment arising from installation or integration of the networking system.

1.5 The Customer shall ensure that the premises are ready, safe, and accessible for installation by the scheduled date, free from hazards, asbestos, or other unsafe conditions. Delays caused by restricted access may result in additional costs payable by the Customer.

1.6 The Customer shall provide adequate facilities at no cost to W&W, including, where applicable, parking, electricity, and lighting.

1.7 If the installation is based on information provided by the Customer, unforeseen circumstances requiring extra work or materials may result in adjustments to the quoted fee.

1.8 Minor building works, such as penetrations for cabling, backfilling, restoration, bracket installation, or mounting, are the Customer’s responsibility unless otherwise agreed.

1.9 W&W shall be entitled to reasonable extensions of time for completion if delays are caused by events beyond its reasonable control.

1.10 Delays caused by the Customer, its contractors, agents, or representatives may incur additional charges payable as a debt to W&W.

1.11 Any variations requested by the Customer in writing may be accepted at W&W’s discretion. W&W shall provide a revised quotation, timeline, and technical impact for such variations. Variation pricing shall include design, management, overhead, and profit.

1.12 W&W may substitute equipment with technically equivalent or superior alternatives, provided the Customer is informed and accepts the change in writing prior to supply or installation.

1.13 W&W may terminate the installation by providing seven (7) days written notice to the Customer.

1. ADDITIONAL SERVICES

2.1 Additional services, including network troubleshooting, reconfiguration, or upgrades, shall be subject to the same terms. Fees will be charged as:
(a) The quoted amount, if provided; or
(b) W&W’s standard rates, if no prior quotation was given.

1. WARRANTY

3.1 All networking equipment supplied and installed by W&W is warranted for twelve (12) months from the date of installation completion.

3.2 Defective equipment shall be repaired or replaced at W&W’s discretion and expense.

3.3 Normal wear and tear is excluded. Unauthorized repairs, modifications, or misuse by the Customer shall void the warranty.

3.4 The warranty excludes damage caused by negligence, abuse, vandalism, fire, water, power surges, or other events beyond W&W’s control.

3.5 Equipment connected to the Customer’s existing systems may be excluded from warranty coverage at W&W’s discretion.

3.6 Warranty work shall be performed during normal working hours.

1. INTELLECTUAL PROPERTY

4.1 W&W retains all rights to designs, diagrams, plans, documentation, and other materials provided for installation.

4.2 Customer-supplied materials remain the Customer’s property, but W&W is granted a perpetual, irrevocable, royalty-free license to use them to fulfil the Agreement. The Customer indemnifies W&W against any claims arising from intellectual property infringement of such materials.

1. DISPUTE RESOLUTION

5.1 Parties shall initially attempt to resolve disputes within ten (10) business days of written notice.

5.2 If unresolved, the dispute shall be escalated to executive officers from each party, with a further ten (10) business days to resolve.

5.3 If still unresolved, the parties may agree to mediation or commence legal proceedings.

1. GENERAL

6.1 This Agreement constitutes the entire agreement between the parties and supersedes prior agreements, representations, or understandings.

6.2 Variations must be made in writing and agreed upon by both parties.

6.3 No rights shall be deemed waived except in writing. Failure to enforce any clause does not constitute a waiver.

6.4 If any provision is found invalid or unenforceable, the remainder of the Agreement shall remain in full force and effect.

6.5 This Agreement is subject to satisfactory credit approval by W&W.

Terms & Conditions – Web Development & Hosting Services

1. Definitions

The following Terms and Conditions document is a legal agreement between Wires And WiFi (PTY)Ltd., hereafter the “Developer”, and “the Client” for the purposes of website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.
The Developer is an Internet web design provider offering the Client graphical design, HTML, CSS, JavaScript, PHP, WordPress (and WooCommerce) and other related computer programming languages.

1. Acceptance of Work

Quotations are valid for 30 days from the date of issue. When the Client places an order to purchase a website or website updates from the Developer, the order represents an offer to the Developer to purchase the website or website updates. No contract for the supply of services exists between Client and Developer until the Developer sends an invoice to the Client for payment. The invoice equals acceptance by the Developer (or third party developer) of the Client’s offer to purchase services from the Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether the Client receives the invoice.

Any other services on the order that have not been included in the invoice do not form part of the contract. The Client agrees to check that the details of the invoice are correct and should print and keep a copy for their records. The Developer is liable to withdraw from the contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation is subject to an additional quotation by the Developer on receipt of the specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

If a functional specification and a set of testing criteria are included within the quotation, the Developer is responsible for fulfilling the testing criteria as the sole criteria for completion of the contract.

The Client agrees that the standard development platform (available upon request or at our website https://wiresandwifi.co.za/legal/) is an agreeable platform for the development of the website and all acceptance testing will occur only on the standard development platform. The Client further agrees that any requests relating to hardware or software outside the standard development platform will be deemed additional work.

The Client agrees to provide any needed information and content required by the Developer in good time to enable the Developer to complete a design or website work as part of an agreed project.

Please note: the client has the sole responsibility for adding site content. Wires And WiFi (PTY)Ltd. does not add content to a website (web pages, products etc.). Wires And WiFi (PTY)Ltd. provides the working website and a Content Management System which is designed for the client to make full use of and add material themselves. Should an agreement be made between Wires And WiFi(PTY)Ltd. and the client for the inclusion of content then the following rules apply;

1. All content must be provided in a timely fashion. If the content is not given quickly enough then Wires And WiFi (PTY)Ltd. will complete the website and the CMS with basic templates requiring the client to add the content themselves. The project will then be treated as completed and all project fees will be owed.
2. Once content has been added by Wires And WiFi(PTY)Ltd. then no further alterations will be made by Wires And WiFi (PTY)Ltd. All additional changes will be chargeable.
3. Wires And WiFi (PTY)Ltd. is not responsible for proofreading the content or checking for incorrect information this is the sole responsibility of the client.
4. Content CANNOT be taken from other websites. Wires And WiFi (PTY)Ltd. will not check if content provided is taken from other sources.
5. Permission and Copyright

Copyright of the completed web designs, images, pages, and code and source files created by the Developer for the project shall be with the Client upon final payment only by prior written agreement. Without an agreement, ownership of designs and all code is with the Developer.

These terms of use grant a non-exclusive limited license so that the Client can use the design on one website on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Developer.

The Client agrees that resale or distribution of the completed files is forbidden unless a prior written agreement is made between the Client and the Developer.

The Client hereby agrees that all media and content made available to the Developer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Developer from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Developer may include development credits and links within any code the Developer designs, builds or amends. If the Developer designs a website for a Client, then the Client agrees that the Developer may include a development credit and link displayed on the Client’s website. If the Developer builds or amends a website for a Client, then the Client agrees that the Developer may include a development credit and link displayed on the Client’s web page, which may be within the code but not displayed on a web browser if requested by the Client.

The Client agrees that the Developer reserves the right to include any work done for the Client in a portfolio of work.

The Client agrees to abide by the terms of any third party software or media included within any work done for the Client. Examples of this include, but are not limited to, Google-maps, Media under the Creative Commons license, RSS feeds, Open Source GPL Software etc.

1. Material

The Developer reserves the right to refuse to handle:
1. Any media that is unlawful or inappropriate.
2. Any media that contains a virus or hostile program.
3. Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
4. Any media that constitutes a criminal offence, or infringes privacy or copyright.

1. Domain names and Hosting

The Developer can, at its own discretion, but is not obliged to, offer domain name registration and hosting via a third-party service.

The Client agrees that registration of a domain name does not provide an endorsement of the right to use the name. The Client is responsible for ensuring they have due title to the domain name. The Developer holds no liability and the Client hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client’s registration of a domain name.

The domain name is registered in the Client’s own name, with the address and contact details of the Developer. The Client should be aware that a domain name is registered with a third party and as such the Client shall agree to fully abide by the terms and conditions set out by the third party for such services.

The Client agrees to take all legal responsibility for use of third-party domain name and hosting services and supply truthful details to the third party services.

The Client agrees that information submitted for registration of domain names is then available to the general public via the Nominet Whois system. However, Clients who are using their website for non-trading purposes may ask the third party registrar for their contact information not to be included in the Nominet Whois system.

The Client is liable to pay the Developer for any domain name registrations and the initial set-up of the hosting if included as part of the website build.

Any support relating to the domain name, hosting and email services are between the Client and the third-party service.

Any other domain name and hosting services or costs not included by the Developer, including but not limited to further domain name registration fees, domain name transfer charges, yearly domain name renewals, hosting charges, yearly hosting renewals, hosting upgrades, extra disk space, bandwidth and any other related or hidden charges, are to be paid by the Client to the third party services.

The Client agrees to pay the domain name and hosting fees as soon as required by the third party. Any modifications needed to the domain name or hosting services are to be made between the Client and third-party service.

The Client agrees that if at any time their contact details, including email address, change, it is their responsibility to contact the third party and update their contact details. Failure to do so may mean that renewal invoices for the domain name and hosting services are not received by the Client.

Payment for a domain name and hosting services is to be made immediately upon receipt of an invoice from the third party service. Failure to comply with the payment terms may result in the Client’s domain name becoming available to another party and/or the website and email services becoming unavailable.

The Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account that the Developer requires uploading the website if required as part of a project.

The Developer reserves the right without notice to cancel, reject or refuse work with domain names or hosting services without reason for such rejection or refusal.

The Client agrees to be liable for their use of the domain name, hosting and email services with the third party and hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client’s publication of material and use of the domain name, hosting and email services.
The Client agrees to take full responsibility for all usage of the domain name, hosting and email services and to fully abide by the terms and conditions set out by the third party for such services.

1. Projects

The Client agrees that an HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by Internet browser software. The Developer agrees to try to match the design as closely as is possible when building the code.
During a website project, it is important that the Client communicates information to the Developer to achieve the required result.

All alterations are to be requested in writing either by email or postal mail by the Client. After the allocated time for alterations is used up, either in design or coding, the Developer reserves the right to advise the Client of such and send a separate quotation to the Client and to request payment for any further alterations. The Developer reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by email or postal mail that the design and the screen size is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests a design or content alterations to pages that have already been completed, new pages or different functionality other than that specified in the original quotation, the Developer reserves the right to quote separately for these alterations.

If optimised pages are included as part of the project, the Developer will optimise the Client’s web pages that already make up part of the project. Optimised pages are not part of new pages. The optimisation of the web pages can include the meta tags, keywords, description, title, alt tags and text provided by the Client.

The Developer endeavours to create pages that are accessible to search engines. However, the Developer gives no guarantee that the site will become listed with search engines.

If an error or issue with the design or code arises during the development phase of the project, which does not allow the design or code to match the original specification, then the Client agrees that the Developer can apply a nearest available alternative solution. Once a site is live (or the site is ready to go live and merely requires the customer to add content) then the project is deemed to be complete. The client has 2 months in which to provide evidence of errors caused by the Supplier, these will be reviewed and if errors are genuinely caused by the Supplier they will be put right. If errors are caused by the client (i.e. during the use of the Content Management System) then steps taken to remedy errors will be chargeable.

The Developer at all times applies reasonable skill and care in the provision of services.

On request, the Developer can create a copy of the website on one CD to be posted to the Client on project completion. A small charge will be made to cover the cost of this unless quoted otherwise.

Once the project is completed, the Developer will upload the website to the Client’s live web address if  included as part of a project.

After site completion, a Client or a third party of their choosing may wish to edit their website code themselves to make updates. Notification MUST be given to the developer. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If the Client or a third party of their choosing edits the website code and this results in functionality errors or the page displaying incorrectly, then the Developer reserves the right to quote for work to repair the website.

It may also be that any third party will need to pay for any subscriptions or licenses for any software on the website.

The Developer reserves the right to assign subcontractors in whole or as part of a project if needed.

The Developer will keep a copy of the site and design source files when a website project is being worked on. However, the Client agrees that it is their responsibility to have regular backups made by themselves or the third party hosting services in case of a software or hardware failure at the third party hosting servers.

All communications between Developer and Client shall be by telephone, email, or Skype, except where agreed at the Developer’s discretion.

1. Accessibility & Web Standards

The Developer tests sites and templates to ensure they comply with WAI accessibility standards to Level A conformance at time of sale. Should the Client request that the Developer alters the site or templates to meet specific WAI accessibility guidelines, or if updated WAI accessibility guidelines were introduced after the site or templates were sold to the Client, the Developer reserves the right to quote separately for any additional work needed. If the Client uses WordPress (and WooCommerce) Themes or Modules, or other CMS systems that are not built by the Developer, the overall page may not meet WAI accessibility standards to Level A conformance.

The Developer tests sites and templates to ensure they comply with W3C CSS standards as they are at the time of sale. Should updated W3C CSS guidelines be introduced after the site or templates were sold to the Client, the Developer reserves the right to quote separately for any additional work needed. If the Client uses WordPress (and WooCommerce) Themes or Modules, or other CMS systems that are not built by the Developer, the overall page may not meet W3C CSS standards.

The Developer shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the standard development platform, which includes recent versions of the main browsers, Internet Explorer and Mozilla Firefox. The Client agrees that the Developer cannot guarantee correct functionality with all browser software across different operating systems.

The Client agrees that, following the handover of files, any updated software versions of the browsers detailed in the standard development platform, including the browsers Internet Explorer and Mozilla Firefox, domain name set-up changes or hosting set-up changes thereafter may affect the functionality and display of their website. As such, the Developer reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software, domain name or hosting changes.

The Client agrees that more advanced applications on a website page may require a newer browser version or plug-in.

1. Payment Terms

Prices are subject to change without notice.

All quoted prices here are inclusive of VAT.

Payments are made on a staged basis with each stage paid in advance of any work, unless otherwise specified in a quotation or proposal accepted by the Client. All invoices must be paid in full within 7 days of the invoice date, except where agreed at the Developer’s own discretion. All payments are made on a staged basis and NO further work will commence until each staged-payment has been made, unless otherwise specified in a quotation or proposal accepted by the Client

The Developer reserves the right to decline further work on a project if there are invoices outstanding with the Client.

The Developer reserves the right to remove its work for the Client from the Internet if payments are not received.

1. Liability and Warranty Disclaimer

The Developer provides their website and the contents thereof on an “as is” basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. The Developer cannot guarantee the functionality or operations of their website or that it will be uninterrupted or error-free, nor does it warrant that the contents are current, accurate or complete.

The Client agrees that the Developer is not liable for any bugs, performance issues, virus, trojan, or malware attacks or failure of their WordPress (and WooCommerce) software as WordPress (and WooCommerce) is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and developers. Any bugs, performance issues or failure with the software will be directed to the WordPress (and WooCommerce) Development community via WordPress (and WooCommerce).org. It will be necessary to regularly update WordPress, WooCommerce, and any plugins (and any other software used in the website). Unless a support contract is opted for by the client then updates are NOT the responsibility of the developer. Therefore the developer cannot be held responsible for any faults, bugs, viruses, trojans, malware etc., or problems occurring on the site or with the hosting.

If the client chooses not to host the website on the developers hosting solution then the developer reserves the right to not upload the website or set-it-up on the clients hosting solution, this will be the sole responsibility of the client. The client will be solely responsible for ensuring the website is functional and secure on their hosting solution. The developer will in no way be held responsible for the website or any resulting issues. Should the client allow access to their hosting for the purpose of uploading the website, fixing bugs on the website, or any other request of the developer made by the client in writing (email) then the developer will in no way be held responsible for any faults or issues occurring on the website or the clients hosting. Responsibility for any problems on their hosting solution will lie solely with the client and not the developer.

The developer is in no way responsible for the date on the client’s website. It is the client’s responsibility to backup all data.

Should the developer be replacing an existing website created by anyone else other than the developer (either on the clients or developers hosting) then the client is responsible to make suitable backups before the new website can be uploaded. Once the new website is live the developer can in no way be held responsible for the previous website.

The Developer endeavours to provide a website within given delivery timescales to the best of its ability. However, the Client agrees that the Developer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery timescale.

The Client agrees that the Developer is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Developer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Developer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, the Developer cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error-free. If, after handover of files, errors are found in code the Developer has created and the standard development platform, domain name set-up and hosting set-up are the same as when work began, then the Developer can correct these errors for the Client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, the Developer reserves the right to quote separately for any work involved in correcting an error.

If, after handover of files, errors are found in code the Developer has created and the standard development platform, or the domain name set-up or hosting set-up has been changed, the Developer can correct errors and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name set-up or hosting set-up.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Developer reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Developer shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or website, even if the Developer has been advised of the possibility of such damages.

There are sometimes laws and taxes that affect Internet e-commerce. The Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend the Developer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet e-commerce.

The Developer may from time to time recommend to the Client that updates are needed to their site, including but not limited to new legislation compliance, software compatibility and web standards. The Developer reserves the right to quote for any updates as separate work. The Client agrees that the Developer is not liable for any failure to inform or implement these updates to their site. The Client agrees that it shall defend, indemnify, save and hold the Developer harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

1. Indemnification

The Client agrees to use all Developer services and facilities at their own risk and agrees to defend, indemnify, save and hold the Developer harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Developer or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name.

The Client also agrees to indemnify, hold harmless and defend, the Developer against any liabilities arising out of injury to property or person caused by any any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

1. Nondisclosure

The Developer and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Developer to another party unless directed by the Developer.

1. Privacy Policy

The Developer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

1. Interpretation

The Developer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Developer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable by law.

Any and all matters pursuant to this agreement are governed by South African Law and are under exclusive jurisdiction of the South African Courts.

This agreement shall be governed by the laws of South Africa which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges having read, understand, and accept the Terms and Conditions of this Agreement and agrees to be legally binding by these Terms and Conditions.

The Developer reserves the right to alter these Terms and Conditions at any time without prior notice.

1. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

1. Zero-Tolerance for bad behaviour policy

Wires And WiFi (PTY)Ltd. operates a zero-tolerance policy towards bad behaviour.

The safety of our employees, clients, and visitors is an important concern to the organisation. Threats, threatening behaviour or acts of violence against employees, clients, visitors or others while on the clients or suppliers/developers property or third-party location, conducting business or receiving services from the supplier/developer won’t be tolerated. The supplier/developer reserves the right to immediately end any contract should any violations of this policy occur, and if appropriate all threatening behaviour will be reported to the authorities.

Any person who engages in violent or threatening behaviour in person, on the phone, on the Internet, Social Media, or who uses any electronic means to make a threat against a staff member, volunteer shall be in breach of the zero-tolerance policy and the supplier/developer will reserve the right to terminate any contract and if appropriate all threatening behavior will be reported to the authorities.

Should any contract be terminated due to a breach of the zero-tolerance policy by the client then any outstanding invoices owed to the supplier/developer must be paid in full.

• Visit our website at https://wiresandwifi.co.za/ or any website of ours that links to this Privacy Notice

COOKIE POLICY

Last updated June 23, 2026

This Cookie Policy explains how Wires And Wifi (PTY)Ltd (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://wiresandwifi.co.za (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Wires And Wifi (PTY)Ltd) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Preference Center can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:

• Chrome
• Internet Explorer
• Firefox
• Safari
• Edge
• Opera

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

• Digital Advertising Alliance
• Digital Advertising Alliance of Canada
• European Interactive Digital Advertising Alliance

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at:

Wires And Wifi (PTY)Ltd

97 Koorsboom Ave

Centurion, South Africa 0157

South Africa

Phone: 0847317753